Hello Sir,
I am writing this mail, so that atleast in future [maximum in a years these problems will be rectified by bring this to you attention]
I was deeply suffered by choosing the SETC Ultra deluxe bus to travel from Chennai to Karaikudi. [Other TNSTC buses are far better from SETC]
Due to this experience, for next 2 years I have decided not to travel in SETC buses and so my friends, relatives and people known to me. [This connection count is unimaginable, around 1000 people going to stop travelling in SETC as I already have written my reviews in orkut, facebook, Hindu and india times, all the people in my office forums about my experience.
I have booked the ticket 1 week advance to have a nice journey by when good private bus tickets were available and now regret for my decision.
Bus no : 133
Start Time : 8.00 PM
Reasons :
1) very slow
2) seats are very ugly and dirty, no covers were used
3) unnecessary delay
4) very pathetic place to refresh in the midnight
5) fuel consumption is given more importance than passengers time and money
6) I want this transport become one of the best and everyone should come forward happily to travel in next 12 months
Detailed reason : [Please read if you are really interested to fix the problems of passengers, I believe you can]
1) (actually departed by 8.15 from koyambedu, thats not a problem in fact, but came out of koyambedu only by 8.40, this is also fine since everyone and every transport were facing this issue in koyambedu and you are not sole responsible for this)
2) Driving was very very very very slow by both the drivers, even when there were no vehicles for next ½ kilometers in front of this bus, bus was travelling only in 50km speed. [over 300 vehices overtook]
3) Bus reached tambaram only by 10.00 due to heavy traffic and slow driving, but there was no feel of compensating this delay and atleast trying to compensate the delay by driving in normal speed as other government buses like TNSTC] infact Vilupuram transport buses are cheap and they are best to travel in long according to my observation
4) After all this , instead of passing trichy via bypass, since no passengere were there to get down at trichy, time wasted in trichy of more than 45 minutes. [reached trichy depot by morning 5.00], driving 7 hours from tambaram to trichy is unacceptable since roads are very good in condition and all other buses were able to pass this distance in 5 hours at ease
5) There was a problem in trichy depot for fuel filling and passengers were to made to wait for fuel filling, this is total pathetic condition, all this kind of fuel filling and auto related issues should be done before the bus starts, as this is not a private unreputed travels, so that they don’t have to worry about customer and also don’t have to worry about higher officials like you kind of respected officers to take action on them
6) When enquired the drivers they were complaining back that they were getting scolded daily for such issues by passengers and nothing can be done by them as they speed limit is locked and fuel tank locked and can be filled only in trichy and there are lot of restrictions in getting the fuel filling also.
What are these and where is our country going I don’t know. When this travel was functioning as Tiruvalluvar transport, the lowest grade buses were neatly maintained and infact we cannot hear any noise from the bus outside and inside, but now the ultra deluxe bus which is almost paid nearly to private buses like sangita travels are functioning in this pathetic manner.
All we expect is neatly maintained, express service [no just in name , but also in speed],
Thanks
Narendran
No comments:
Post a Comment